That's the one thing we don't take care of. Flights must be booked from, and paid in Country of Departure. Using it's currency. Afraid we neither wipe nor kiss your arses either? Lol! We WILL look after you to an unbelievable degree though, you honestly won't want for anything - within reason!
We'd rather concentrate on fabulous roads, great food, exciting attractions, and breathtaking scenery. For flight information, we recommend visiting: TrailFinders, Expedia, Orbitz, SaveFlights to mention but a few... Oh, stay away from KIWI.com, I've been burned as have tens of thousands of others!!
Legal Minefield too, which is why all Travel Agencies are ABTA / IATA "Bonded", and necessarily qualified too. We'll be looking after you from the moment you walk into Arrivals at Chiang Mai International Airport, until we return you there a week or three later.
No - for the most part, not if you don't intend to stay longer than 30 days. You will complete the form for your 30 day Tourist VOA (Visa on Arrival) during the flight over and immigration will simply stamp your 30 day Visa into your passport. If you wish to stay longer you can either obtain a Visa in your home country or just hop over the border (as we do on The Golden Triangle Tour) and automatically get another 15 days on the way back in.
There ARE odd exceptions though; Papua New Guinea, Philippines to mention a couple.
Fly. It's best if you book the entire journey as a single trip, unless of course you prefer to visit Bkk / Phuket etc for a few days after your time with us? Without wishing to scaremonger: There's a bus crash almost every month (literally) on the news, completely unregulated & well...two things I'll NEVER do in this country a) jump on a ride at a local funfair b) jump on a bus!
The train's freezing cold, costs almost as much as the 90-minute flight, takes 11hrs and although you're in a VIP (dormitory!) bunk you'll never manage to sleep, being thrown around by the uneven track. I know it sounds romantic, relaxing watching the countryside go by? Hmm...there's only one line...so on the day train you'll be stopping every hour or so outside stations to allow oncoming trains past. You'll be shattered / ragged by the time you get here, no fun at all.
Neither will we be able to collect you from the bus / train stations either as I'm sorry but we're less than 10 minutes from the airport but an hour or more away from the latter & simply don't have the freedom to be caught in a traffic jam with others to collect on the same day.